Shipping Policy

Last updated: August 8, 2026

This Shipping Policy explains Vunorian's processing times, estimated delivery times, shipping charges, and related procedures.

1. Shipping Destinations

Available shipping destinations are displayed at checkout. If a shipping option is not available for your address, we may be unable to accept or fulfill the order. If an order cannot be shipped to the address provided, we will contact you to discuss available options or issue a refund for the affected order.

2. Processing Time

Orders are generally processed within 3–7 business days after payment is confirmed. Business days exclude weekends and public holidays. Customized, personalized, made-to-order, high-demand, or pre-order items may require additional processing time when disclosed on the product page.

Processing time is separate from shipping time.

3. Standard Shipping Charges

• Orders of $40 USD or more: free standard shipping.
• Orders under $40 USD: $5.99 USD standard shipping.

The qualifying order value is calculated after discounts and before taxes, duties, or other charges, unless otherwise stated at checkout. We do not currently advertise an upgraded or express shipping service. The shipping method and final charge shown at checkout will apply to your order.

4. Estimated Shipping Times

After processing and dispatch, estimated standard shipping times are:

Destination	Estimated Shipping Time
United States	12–15 business days
Canada	12–15 business days
United Kingdom, Germany, France, and Switzerland	12–15 business days
Other available European destinations	12–25 business days
Australia	12–15 business days
Other available international destinations	12–20 business days

These timeframes are estimates, not guaranteed delivery dates. Customs processing, carrier disruptions, severe weather, holidays, local delivery conditions, and other circumstances outside our reasonable control may cause delays.

5. Order Tracking

When tracking is available, a tracking number or link will be sent by email after the order ships. Tracking events may take several business days to appear. An order containing multiple items may arrive in separate packages.

6. Address Accuracy and Delivery Issues

Please provide a complete and accurate shipping address. Contact us immediately if you notice an error. We cannot guarantee changes after processing or shipment begins.

If a package is returned because the address was incorrect or incomplete, delivery was refused, or the package was not collected, we will contact you about available reshipment or refund options. Additional shipping costs may apply where permitted by law.

7. Customs, Duties, and Taxes

International shipments may be subject to import duties, taxes, customs fees, or brokerage charges imposed by the destination country. Unless these charges are collected at checkout or applicable law requires otherwise, the recipient is responsible for them. Customs procedures may delay delivery.

8. Delays, Lost Packages, and Non-Delivery

If tracking has not updated for an extended period or your package has not arrived within a reasonable period after the estimated delivery window, contact service@vunorian.com with your order number. We will review the shipment and work with the carrier where appropriate.

If we cannot ship within the promised timeframe, we will provide notice and any cancellation or refund options required by applicable law.

9. Contact

Email: service@vunorian.com